Company Completes Repairs in Less than Four Days, Preventing Business Disruption
(AUSTIN, TX – March 24, 2011) For companies offering world-class service and amenities, any situation that disturbs its clients’ experience can result in serious consequences. So when high winds from a recent storm damaged the roof of the award-winning Lakeway Resort and Spa in Austin, management knew they had to make repairs immediately to avert interruptions to its customers’ vacations, business meetings and special events.
Milan Antal, Chief Engineer at Lakeway Resort and Spa, solicited bids from three roofing companies. More than 5,000 square feet of roof had been blown off during the storm and he needed a contractor that could initiate the repairs immediately, work rapidly and be discrete. After reviewing the proposals, Antal selected Austin 360 Roofing LLC.
“Austin 360 Roofing arrived, inspected the damage and submitted a quote, which included a detailed job description, just three hours later. It was very professional,” Antal said. “We were in a critical situation, missing part of our roof. We needed to be smart, quick and use the right people. That’s why Austin 360 Roofing was selected.”
After winning the bid, Austin 360 Roofing began working on the project the next day. More than 5,000 square feet of damaged metal was removed from the building by noon. New decking, ISO board and 5000 square feet of metal were delivered at 1:00 PM and loaded on the roof by the end of the same day. Repairs started the following morning, and the entire project was completed in four days – within the timeframe of the original estimate.
“Everything was well managed, done correctly and done quietly,” Antal said. “And the company went the extra mile. When their crane dripped oil, their employees cleaned it up and even apologized. Talk about detail. I wish I could work with more contractors like Austin 360 Roofing. Basically, by serving us, they in turn helped us serve our guests. If we have any future problems, I’ll call Austin 360 Roofing.”
“This was a sensitive project because we realized the importance of conducting these repairs quickly and without disturbing Lakeway’s clientele and normal business operations,” said Bryan Wiest, owner of Austin 360 Roofing. “We did extensive planning and our crew went to great lengths to ensure that the entire roofing process – including assessment, repair and cleanup – was completed in a timely manner and as painlessly for the customer as possible. It was a great project and a pleasure to work with Mr. Antal and his team.”
About Austin 360 Roofing LLC
Austin 360 Roofing, founded in 2007, is a full-service Texas roofing company specializing in commercial structures – including office buildings, apartment complexes and industrial parks – as well as residential houses. The company provides expert craftsmanship on flat roofs, metal roofs, asphalt shingles and tile roofs, and also offers green roofing solutions that help increase energy efficiency. Additionally, Austin 360 Roofing is an insurance claim specialist that manages all aspects of insurance assessments and negotiations for roof repair due to hail, rain, lightning, wind and fire damage. The company is locally owned and operated in Austin, TX, but serves the entire Central Texas region, as well as the Dallas and Houston areas. For more information see www.austin360roofing.com.
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For more information, please contact:
Austin 360 Roofing